baje88 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how baje88 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of players and visitors ("you", "the User") who access or use the baje88 Platform at https://baje88.pro, including all associated pages, games, services, and features (collectively, the "Platform").

baje88 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the data necessary to provide our services, protect platform integrity, meet our legal obligations, and deliver a personalised experience to every player across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

By registering a baje88 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the baje88 Platform.

2. Our Privacy Commitments

These cards summarise baje88's core privacy principles. Full details follow in the sections below.

3. Data We Collect

baje88 collects personal data from you in the following ways: directly when you register an account or interact with the Platform, automatically when you browse or use the Platform, and from third parties where necessary to verify your identity or process payments.

When you create a baje88 account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification — 21+ requirement)
• Email address (for account communications and security alerts)
• Mobile phone number (for account verification and transaction confirmations)
• Residential address, including city and district within Bangladesh
• Username and encrypted password
• Preferred payment method details (bKash number, Nagad number, Rocket number, or bank account reference)

To comply with our Know Your Customer (KYC) obligations and to protect against fraud and money laundering, baje88 may request copies of identity documents, including:

• National Identity Card (NID) or valid passport
• Proof of address (utility bill, bank statement, or government letter dated within the last three months)
• Selfie or live photo for biometric matching against your submitted ID document

Every deposit and withdrawal you make through baje88 generates a transaction record. We retain the date, time, amount in BDT, payment method reference, and transaction status for each transaction. Full payment card or mobile banking account numbers are not stored by baje88 — these are handled exclusively by the respective payment providers (bKash, Nagad, Rocket, Upay, and supported banks).

baje88 logs your activity on the Platform, including games played, bets placed and settled, bonus claims, session start and end times, and game results. This data is used to calculate winnings accurately, detect unusual patterns that may indicate problem gambling or fraud, and improve the quality of our gaming services for all Bangladeshi players.

When you access baje88, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration and pages visited within the Platform
• Referring URL (the page you visited before arriving at baje88)
• Cookie identifiers and local storage values used to maintain your session

4. How We Use Your Data

baje88 processes your personal data only for legitimate, clearly defined purposes. The following table outlines the primary purposes for which we use your data and the lawful basis for that processing.

baje88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where profiling is used — for example, to identify patterns associated with problem gambling — a member of our responsible gaming team reviews flagged cases personally before any action is taken on your account.

5. Data Sharing & Disclosure

baje88 does not sell your personal data. We share your data only with trusted third parties where it is necessary to deliver our services, meet our legal obligations, or protect the safety and integrity of the Platform. The categories of third parties with whom we may share data are set out below.

To process your deposits and withdrawals, we share the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These providers are bound by their own privacy policies and security standards.

We may engage third-party KYC and identity verification providers to authenticate your identity documents and confirm your eligibility to use the Platform. These providers process only the data necessary for verification and are contractually obligated to maintain strict data confidentiality.

The casino games available on baje88 are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session identifiers for the purpose of game functionality and fairness auditing. They do not receive your full name, contact details, or financial data.

baje88 will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities if required to do so by applicable law, court order, or for the purpose of preventing, detecting, or prosecuting financial crime, including money laundering and fraud.

In the event that baje88 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified via email and/or a prominent notice on the Platform prior to your data becoming subject to a different privacy policy.

6. Cookies & Tracking

baje88 uses cookies — small text files stored on your device — and similar technologies such as local storage and session identifiers to operate and improve the Platform. Cookies are essential to maintaining your login session, remembering your language and display preferences, and enabling responsible gaming tools such as session time tracking.

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. You cannot opt out of essential cookies while using baje88.
• Functional Cookies: Remember your preferences such as display settings and game history to personalise your experience.
• Analytics Cookies: Help us understand how players use the Platform — which pages are most visited, how long sessions last, and where errors occur — so we can improve the baje88 experience.
• Responsible Gaming Cookies: Track your session duration and betting activity to support our responsible gaming monitoring tools and notify you when self-imposed time or deposit limits are approaching.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential or functional cookies may prevent certain features of baje88 from working correctly, including maintaining your logged-in session. Detailed instructions for managing cookies are available in the help documentation of your browser.

7. Data Retention

baje88 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the lifetime of your account and for a period of five years following permanent account closure.
• Transaction records: Retained for a minimum of five years in accordance with financial record-keeping requirements, to support anti-money laundering compliance.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the date of verification or account closure, whichever is later.
• Support communications: Retained for two years from the date of the last communication, to support dispute resolution and quality improvement.
• Analytics and technical logs: Retained in aggregated or anonymised form for up to two years for Platform improvement purposes.

When your data is no longer required, baje88 will securely delete or anonymise it in accordance with industry-standard data destruction practices.

8. Your Rights

As a user of the baje88 Platform, you have the following rights with respect to the personal data we hold about you:

• Right of Access: You may request a copy of the personal data baje88 holds about you, along with information about how it is processed.
• Right to Rectification: You may request that inaccurate or incomplete personal data is corrected. You can update most of your account information directly through your account settings.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Note that we may be required to retain certain data to comply with our legal obligations even after an erasure request.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes at any time. If you opt out of marketing communications, baje88 will cease sending promotional emails and SMS messages to you.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

9. Data Security

baje88 takes the security of your personal data seriously. We implement a combination of technical, organisational, and physical safeguards designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and baje88 servers
• Encrypted storage of passwords using industry-standard hashing algorithms — baje88 staff cannot view your password in plain text
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of the Platform infrastructure
• Automated monitoring for unusual login attempts and suspicious account activity
• Two-factor authentication (2FA) available as an optional additional layer of account security

While baje88 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, baje88 will notify affected users without undue delay and will take all appropriate remedial action.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way baje88 handles your personal data, please contact our support team. All privacy-related enquiries are handled with strict confidentiality.